The CLARO SOL Group management, in light of the contractual commitment it makes to its Clients, has set a general objective to implement and maintain a Quality Management System, based on continuous improvement, client satisfaction, and the active participation of all its employees in this process. This way, the CLARO SOL Group strives to attain foreign recognition, as a leader in its field, not only as regards service quality, but also through the continuous modernization of working methods.

To this end, the following Quality Objectives are defined:

• To guarantee the future of the company and our employee’s positions through economic success.
• To perform quality assurance at all levels.
• To take advantage of all the innovations that give us better access to opportunities on the market.
• To support, motivate, involve and instil a sense of responsibility in our employees towards achieving the company objectives.
• To maximize the overall business process through continuous, selective growth directed towards success.
• To develop service improvement programs, taking into consideration the Quality – Price relationship, in order to meet the expectations of our clients, as well as assure compliance with legal and regulatory requirements.